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VAN MORRISON Latest Record Project Volume I (Amazon Signed Exclusive)

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This is the stamp Frank - return. In your enlargement it is obvious with the bubbles in the ink etc., beardog1 matching examples aside.

I am pretty sure that they used more than one style for these stamps. I received two that looked different, but both were definitely stamps.

Why not post scans of these variants for others?

Around $15 if you want tracking. 

I filed a PayPal case and ended up receiving a full refund. 

Hi Wildy  

Are you located in the States and make your purchase through JPC?

Did you have to pay return postage and PayPal reimbursed you the shipping?

I will be doing a not as described claim in a couple of days so the more info I have the more beneficial

Thanks

I’m in the US and purchased through MusicToday, so mine was shipped from the US. 

i already had a return label from MusicToday. The refund offer via PayPal did not include return shipping, but I was able to use the prepaid label. 

I just received confirmation from PayPal that they have decided my complaint versus JPC in my favor and have issued a full refund. 

I have posted later in this thread some of the examples of identical stamped signatures I shared with JPC and PayPal in filing my complaint.  One of the examples perfectly matched the "signature" on my item.  If you are trying to show an exact match, I found several items posted with images on eBay which may include the version of the stamped signature on your item.  Hope this helps.

Did you have to ship the cd back? If so how was postage handled?

Hi Greg.  Short answer is PayPal issued full refund of purchase price and initial shipping without requiring the item be returned.

In my direct communications with JPC, I asked for a full refund including initial purchase and shipping PLUS a prepaid shipping label to return the item.  They offered the full refund but required me to pay return postage.  

I notified JPC that I was elevating this complaint with PayPal.  I provided an overview of the issue to PayPal including dates of emails, examples of stamped signatures and requested resolution.  PayPal contacted JPC and gave them about a week to respond.  I am not aware of any response from JPC.  I received an email from PayPal today confirming the refund but with no additional information or requirements.  I have not heard anything back from JPC.

It is unfortunate JPC is bearing the cost of this misrepresentation by Van Morrison and his representatives.  I had also purchased a "signed" item through vanmorrison.com which was fulfilled by MusicToday.  To the credit of MusicToday, they acknowledged the issue and provided a full refund and prepaid mailing label without requiring me to elevate the issue to PayPal or my credit card company.  Hopefully, everyone will be able to resolve their complaints but I hope my experience will help others pursue their claims.  

Here is a pic of another style...20210603_203341.jpg

Here is an example of another obvious match from ebay listings.  I have shared these with JPC and not sure why they insist these are authentic signatures and not stamped when it is obvious when you find the matched pair.  I have filed a complaint with ebay and my credit card company.  Hope these examples help others also seeking to return these fakes.

Thanks Bear, hopefully mine arrives by Monday or Tuesday and can start my claim

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